Help

Are my credit card details secure when transacting with SanCerre?

Can I make changes to my online order after it has been processed?

Can I place one order but send to multiple addresses?

Does Sancerre deliver internationally?

Does SanCerre do one off pieces / special designs?

How do I best care for my SanCerre product?

How do I contact Sancerre?

How long will delivery take?

How will my order come packaged?

Is SanCerre Jewellery and Clothing sold in retail stores?

What are the medallions made of?

What do I do if I am having trouble adding products to my cart or the site isn’t working properly?

What do I do if product is damaged on arrival?

What happens if the product I order isnt as I expected?

What if I change my mind?

What if I have forgotten my password?

What is SanCerre’s breakage policy / warranty period?

What is SanCerre's customer service policy?

What is SanCerre's substitution policy?

What is the currency of prices shown on the Sancerre website?

What is the process for returns?

What payment options are available?

Where can I find information on SanCerre's company/trading details?

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